Resources & Guides

Roadside know-how, written by dispatchers.

Short, honest guides for the moment your day goes sideways. Bookmark before you need them.

6 min read

What to do after a car accident in NYC

The exact order of steps — safety, documentation, calling police, and getting towed off the road.

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5 min read

How to change a flat tire safely on the shoulder

A step-by-step, plus when to skip the DIY and call a mobile tech instead.

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4 min read

Jump start vs. tow: how to tell the difference

The 60-second test that tells you if your battery is dead — or if something bigger is wrong.

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7 min read

EV roadside emergencies: what's different

Why you can't just push an EV, safe charging on the shoulder, and towing without damage.

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5 min read

What NYC tow trucks actually cost in 2026

Flat-rate vs. hook-and-mile pricing, hidden fees to watch for, and how NYTows quotes upfront.

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5 min read

Locked out of your car? Do this first.

Why coat-hangers wreck modern locks — and the two non-destructive methods pros use.

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5 min read

Winter driving in NY: a roadside emergency kit

Ten items that turn a scary breakdown into a manageable wait.

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5 min read

Parked on the street and towed — now what?

How to find your vehicle, what NYC impound charges, and how to avoid it next time.

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